Terms & Conditions

Effective Date: June 10, 2025

Welcome to the Rockwood Home website. These Terms & Conditions govern your access to and use of our website and related services. By accessing or using our website, scheduling services, or providing your contact information, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of the Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited activities include, but are not limited to:

  • Unauthorized access to our systems or networks
  • Distributing malware, viruses, or malicious code
  • Using the website to transmit unlawful, defamatory, threatening, or obscene content

2. Communications and SMS Consent

By providing your phone number or email address through our website or during any phone interaction, you consent to receive communications from Rockwood Home, including:

  • Service confirmations (e.g., scheduling, installation, and follow-up messages)
  • Project-related updates via phone, email, or SMS
  • Occasional promotional offers, only with your explicit opt-in

You can opt out of SMS messaging at any time by replying STOP. Standard message and data rates may apply. We will not send marketing messages via text without your explicit consent.

3. User Responsibilities

You are responsible for providing accurate, current, and complete information when interacting with Rockwood Home. You agree not to use false identities or contact details. You acknowledge that incorrect information may impact the delivery of services or communications.

4. Intellectual Property

All content on this website, including logos, text, images, software, and graphics, is the property of Rockwood Home or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, copy, modify, or redistribute any content without prior written permission.

5. User-Generated Content

If you submit content to the site (such as reviews, comments, or testimonials), you grant Rockwood Home a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display that content in connection with our services and marketing.

6. Limitation of Liability

This website is provided on an “as-is” and “as-available” basis. Rockwood Home makes no warranties or guarantees regarding the site’s functionality, availability, or accuracy. To the fullest extent permitted by law, we disclaim all liability for any damages (including incidental or consequential damages) resulting from your use of or inability to use the site.

7. Termination

Rockwood Home reserves the right to restrict, suspend, or terminate your access to the website at any time, with or without notice, for any reason, including violation of these Terms.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of Washington, USA, without regard to its conflict of laws principles. Any disputes arising under or related to these terms shall be resolved exclusively in the state or federal courts located in Benton County, Washington.

9. Changes to These Terms

Rockwood Home may update these Terms & Conditions from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of the website constitutes your agreement to any revised terms.

10. Contact Us

If you have questions or concerns about these Terms & Conditions, please contact us at:

Email: Marketing@rockwoodhome.com
Phone: (509) 416-6141
Mailing Address: 5715 Bedford St. Pasco, WA 99301